IT Support & Management
If you could design your very own IT Service what would it look like?
An IT Support and Management solution should be designed around your needs. At the end of the day, it’s about leveraging the human element and technology best practices to provide you with a reliable, responsive, transparent, and consistent IT service. This simple thinking forms the cornerstone of our IT solution. Perhaps that is why companies and non-profit organizations in the Washington, D.C. area view us as a “refreshingly different IT service provider.”
Driven By Your Mission – Motivated By Your Satisfaction
Everything that we do is based on one fundamental belief: technology is a game changer – a powerful tool that significantly helps our clients achieve their mission. As your IT Department, it is our goal to make sure that you can fully leverage it. We understand the significance of the responsibilities that our clients place in us. Our IT services extend beyond traditional IT Support and Management. We know that for every user that we support, for every network that we proactively manage, or for every server that we monitor, we help you achieve your mission. This is what motivates us! We take pride in that.
No Service Plans and No Hourly Contracts – Just One Comprehensive IT Solution
We don’t believe in gimmicks like a platinum, gold, or silver plan. We also don’t believe in selling a fixed number of hours in a contract. Our stand has always been that these types of service models are bad for clients. Experience shows that they result in increased yearly IT expenditures by clients, lack of issue ownership by IT service providers, poorly managed IT services, and unreliable IT networks. We have been providing IT Support and Management services long enough to know that the only solution is to provide an affordable fixed-fee unlimited service that takes care of all of your IT needs. We will never limit our efforts to give you the most cost effective and reliable IT infrastructure. At the end of the day, this is why our approach to IT Support and Management is the simple IT Solution.
Give us a call at (202) 730-9701
Or send us a note; we'll contact you ASAP.
Did You Know?
FedSolutions is a Microsoft GOLD Partner. Our areas of expertise include:
- Mid-market solutions
- Microsoft Exchange
- Server & Desktop Virtualization
- Storage Management